Use of RFID technology in Libraries: A perspective from the Catholic University of Eastern Africa (CUEA), Nairobi

Abstract

This paper explores the potential of Radio Frequency Identification (RFID) technology in facilitating efficient library operations with a focus on the experience gained at The Catholic University of Eastern Africa (CUEA). It also examines key challenges experienced in the deployment of the technology as well as main issues that need to be addressed in order to achieve successful implementation of RFID in Libraries. Literature review was used as the key methodology. Further information is based on experience collected in implementation of the project. The paper demonstrates that RFID can be used in libraries to ensure security and facilitate innovative services and highlights key issues that need to be addressed in order to achieve successful implementation of RFID in Libraries. This paper presents an initial review of the experiences in the implementation of RFID technology in one library. There is need for an empirical study to uncover in a deeper way the perception and experiences of library patrons in the use of RFID technology The paper also examines main issues that need to be addressed in order to achieve successful implementation of RFID in Libraries including RFID standards, appropriate software and hardware, training of staff, privacy concerns of patrons and proper process planning. It exposes the initial efforts to apply RFID technology in management of library services in the East African region. This forms the basis for further research in how this technology can contribute to efficiency in the provision of automated library and information services in the region