Chuka University Digital Repository

Chuka University Repository is a Digital Hub for Knowledge Output From Chuka University.

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Recent Submissions

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Effect of contract cost control on operational efficiency of commercial state corporations in Kenya
(Chuka University, 2023-11) Njue F.K.; Thogori M; Galo N
Commercial state corporations are formed to offer essential goods and services to the general public. Despite governmenteffortstoimprovetheireffectiveness,commercialstatecorporationshavecontinuedtoperformdismally characterized by poor resource utilization leading to massive losses, increased customer complaints and frequent bailouts by the government over defaulted loans. Some studies have associated this with poor contract cost control howeverthemagnitudeofitseffectonoperationalefficiencyhasnotbeenestablished.Theobjectiveofthestudywas toestablishtheextenttowhichcontractcostcontrolaffectsoperationalefficiencyofcommercialstatecorporationsin Kenya.DescriptiveCross-sectionalresearchdesignwasused.Thetargetpopulationofthisresearchcomprisedthirty- three commercial state corporations in Kenya and a census was undertaken. The study utilized primary data. A questionnaire was used to collect primary data among the thirty-three commercial state corporations in Kenya. Multiple linear regression analysis was used to examine the relationship between variables and t-statistic at 5% significance level was employed in testing hypothesis. The overall significance was tested using F-test. The study established a positive significant effect of contract cost control on operational efficiency with regression coefficient of0.181 withap-value of0.006. Corporationsthatimplementcontractcost controlare ableto preventcostoverruns and complete contracts within the agreed budget thus providing rational utilization of resources and minimizing wastage thus increasing operational efficiency. The study recommends that to ensure effective contract cost control andguaranteethatcontractsarefulfilledwithinthesetcontractprice,anticipatedcostsshouldbeassessedandincluded in the budget.
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Influence of Flexible work arrangement on organizational performance in the E Banking Industry In Kenya
(Chuka University, 2023-11) Mungania A.K; WaiganjoE.W; KihorJ.M
Customer satisfaction and customer service being the prime work in the banking sector has evoked changes which consequently have brought changes in work setups. For example, employees in the banking sector in Kenya are more involvedintheirjobs,workinglongerhoursmorethan48hours(ILO2020)hencemakingitdifficultforemployeesto keep a balance between job, family and other personal issues. This has resulted in work life conflicts which has been found to be associated with mental health issues like stress and depression. The study objective was to determine the influence of flexible work arrangement on organizational performance in the banking industry in Kenya. This study adoptedacrosssectionalsurvey.Thetargetpopulationcovered43banksfocusingonbranchesinNairobi.Primarydata was collected using questionnaires that had both structured and unstructured questions. On data analysis, multiple regression analysis was used to regress relationship between flexible work arrangements and organizational performance.Itwasfoundthatworkplaceflexibilityinitiativesareincreasinglyseenasacriticalcomponentofaresult- driven workplace.Moreand moreorganizationsarerecognizinghowflexible workarrangementscanbeused to meet their business objectives and facilitate employee effectiveness on and off the job. The study concluded that consideration of flexible work arrangement aspects that pertains to employees, can greatly influence organizational performance in banks in Kenya. Child care issues, dependent care and employees having more time with the family had a positive and significant linear relationship on organizational performance which were customer satisfaction, target standards, employee satisfaction. The study recommends that managers should provide flexible work arrangements considerationssuchasgivingemployeesflexibilityonwhentobeginandendworkaslongastheymeetthetargetsince this influences organizational performance
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Effect of contract costcontrol on operational efficiency 0f commercial state corporations in Kenya
(Chuka University, 2023-11) Njue F.K; ThogoriM; GaloN.
Commercial state corporations are formed to offer essential goods and services to the general public. Despite governmenteffortstoimprovetheireffectiveness,commercialstatecorporationshavecontinuedtoperformdismally characterized by poor resource utilization leading to massive losses, increased customer complaints and frequent bailouts by the government over defaulted loans. Some studies have associated this with poor contract cost control howeverthemagnitudeofitseffectonoperationalefficiencyhasnotbeenestablished.Theobjectiveofthestudywas toestablishtheextenttowhichcontractcostcontrolaffectsoperationalefficiencyofcommercialstatecorporationsin Kenya.DescriptiveCross-sectionalresearchdesignwasused.Thetargetpopulationofthisresearchcomprisedthirty- three commercial state corporations in Kenya and a census was undertaken. The study utilized primary data. A questionnaire was used to collect primary data among the thirty-three commercial state corporations in Kenya. Multiple linear regression analysis was used to examine the relationship between variables and t-statistic at 5% significance level was employed in testing hypothesis. The overall significance was tested using F-test. The study established a positive significant effect of contract cost control on operational efficiency with regression coefficient of0.181 withap-value of0.006. Corporationsthatimplementcontractcost controlare ableto preventcostoverruns and complete contracts within the agreed budget thus providing rational utilization of resources and minimizing wastage thus increasing operational efficiency. The study recommends that to ensure effective contract cost control andguaranteethatcontractsarefulfilledwithinthesetcontractprice,anticipatedcostsshouldbeassessedandincluded in the budget
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Influence of innovativeness on performance of food and beverage manufacturing enterprises in Nairobi City County
(Chuka University, 2023-04) ThuitaT.M; MiritiG.; Mwirigi R
Increase in global competition, ever-changing technologies and unstable business environment as a result of globalization, market liberalization and Covid 19 impact on businesses, have made firms search for other means of survival and growth. Food and beverage manufacturing enterprises are also experiencing these challenges. This is demonstratedbythedecreaseincontributiontoGDP,rangingfrom13.6%intheearly1990sto7.6%in2020,thereby raising doubt on whether the sector is capable to meet the goals of Vision 2030. Different studies around the world havesuggestedtheadoptionofentrepreneurialpracticesaspartofthesolution.However,thefindingsofthesestudies have been inconclusive. The objective of this study was to establish the influence of Innovativeness on performance of food and beverage manufacturing enterprises in Nairobi City County. Descriptive survey research design was adopted. The target population was one hundred and thirty-eight food and beverage manufacturing firms registered underKAMby2020.Acensuswasconductedanddatawasobtainedusingaquestionnaire.Datawasanalyzedusing simpleand multipleregressionanalysis withthehelpofSPSSversion25.0.Hypothesiswastestedusingt-statisticat 5% significance level. The study found that innovativeness had a positive influence on performance (regression coefficient0.446,p-valueof0.000).Thestudyrecommendsthatfirmsshouldassesstheirabilitytoembracenewideas andprocessesthat willleadtodevelopmentofnewproducts,services,marketsortechnologies.Innovativenessplays an essential role in doing away with challenges associated with businesses.
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Influence of employee commitment on retention in private security firm sin Nairobi City County, Kenya
(Chuka University, 2023-11) Mustafa N.K; Kaimenyi C.; Mwirigi R.
Thechallengeofemployee retentionisa globalproblemthat affectsorganizationsinboth developinganddeveloped countries. Even though a lot has been done towards addressing the problem, the situation has continued to be experienced among private security firms in Nairobi City County, Kenya. The main objective of this study was to determinetheinfluenceofemployeecommitmentonretentioninprivatesecurityfirmsinNairobiCityCounty,Kenya. Theworkenvironmentwasusedasamoderatingvariable.Thestudyadoptedadescriptiveresearchdesign.Thetarget population of this research was 50 private security firms in Nairobi City County registered with Kenya Security Industry Association. Primary data was collected using a close-ended questionnaire. Data was analyzed with the aid ofSPSSversion25.0andpresentedusingdescriptiveandinferentialstatistics.Simpleandmultipleregressionanalysis wasused toestablishtherelationship betweenvariablesand thet-statisticata95%significance level wasadopted in testing the hypothesis of the study. The overall significance was tested using F-test. The studyestablished a positive significanteffectofemployee commitmentonretentionwitharegressioncoefficientof0.799andap-valueof0.000 implying that employee commitment affected retention. The interaction between work environment and employee commitment had aregression coefficientof2.330 and ap-valueof 0.025 implying that workenvironment positively altered the relationship between employee commitment and retention. The study recommends that private security firms ought to put strategies that encourage employees to be committed to their work, to ensure increased retention. The findings of the research will contribute to theory, policy