Impact of Information Technology on Library Services: A Case Study of Chuka University Library

Abstract

Information technology has provided libraries with opportunities to share innovative practices and concepts by providing platforms where individuals can come together and collaborate. The study examined the impact of information technology on library services in Chuka University Library. The paper traces briefly the history of Chuka University Library. The study adopted the descriptive survey method. The questionnaire was used as instrument for collecting data. Results showed that use of information technology on library services assists develop the library by ensuring quick delivery, access and easy retrieval of information by users. Inadequate librarians' information technology skills, provision of information technology training programmes and infrastructure hinder the effective use of information technology in Chuka University library. Therefore, there should be adequate training and retraining of librarians to equip them with the required skills in modern technologies and injection of funds for infrastructural development for effective library services. This will result in the effective delivery of information services.