Knowledge Management as Corporate Strategy in Higher Education: Exploring the Prospects for Higher Education Institutions

Abstract

In the current era of intense competition, globalization, and rapid changes reference is often made to the relationship between knowledge management and organizational performance. Knowledge management processes are geared towards bettering the organization through harnessing and making use of knowledge that that generated internally. Globally, higher education institutions generate large amounts organizational knowledge which can be utilized to improve operations and services. This paper will explore first, contemporary perspectives in the theory and practice of knowledge management and secondly, benefits accrue and challenges universities in the sub-African region face in the application of KM as a corporate practice. Finally, it proposes a framework through KM can be applied as a strategy to establish a sustainable competitive advantage for higher education institutions